Am I a doorstep or wholesale customer?
Payment Options
These payment options are for Wholesale/ Business Customers only.
Please have your account number handy, this can be found on your customer invoice.
(click here to download direct debit mandate).
Direct Debit is an ideal secure method for regular monthly payment. Under the Direct Debit Guarantee, you have the peace of mind that any payments you make are fully protected and refundable.
If you wish to pay by Direct Debit you can Download and Print a mandate by clicking here. Simply fill in your details and post to us at:
Credit Control
Pensworth
Empress House, 129-155 Empress Road, Bevois Valley, Southampton, SO14 0JW
You can also set up a Direct Debit over the telephone by calling 02380 248000 and one of our friendly staff will be happy to help.
We can also take payments over the phone. Simply call 02380 248000 with your Credit Card Details.
Cheque/Cash
We realise that some people would just simply pay using cash or a cheque, so we offer this option.
If you would like to arrange a cash collection please contact your serving depot, if you do not know your serving depot then please call 02380 248000 and one of our friendly staff will be happy to help.
Please call 02380 248000 if you would like to discuss your payment options or any aspect of your bill.